

Remko van der Pols is mede-grondlegger en managing consultant van het expertisecentrum Lifecycle Enabling binnen Pinkroccade Atribit.
Meer over de auteursBiSL
a framework for business information management
Samenvatting
Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered.
Supported EXIN BiSL Exams, this book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL can help.
Specificaties
Over Ralph Donatz
Over Frank van Outvorst
Inhoudsopgave
1. Introduction
2. Positioning of business information management
3. The BiSL framework
4. Use management - the daily management processes
5. Functionality management - maintenance and renovation
6. The connecting processes - operational
7. The management processes
8. Information strategy
9. Developing the I-organization strategy
10. Connecting processes - strategic level
11. Use and implement of BiSL
Annex 1 The BiSL processes
Annex 2 Explanation of the process diagrams
Annex 3 List of terms
Annex 4 Bibliography
Index