Access portals for citizens and small businesses
Samenvatting
In the Netherlands, there is a wide range of different forms of legal aid and there are many options for solving legal problems. For citizens and small entrepreneurs, it is often complicated to choose a route that best suits their legal problem. One solution to this is an access portal through which citizens and entrepreneurs receive support in finding the right (legal) assistance and routes for conflict resolution.
This study identifies six access portals from abroad that can serve as inspiration for an access portal in the Netherlands. These are the Medical Legal Partnership and the Multidoor Courthouse in the United States, the Citizen Advice Bureau in England and Wales, the Chotei in Japan, the Schlichtungsverfahren in Switzerland and Court Connected Mediation in Finland. On the basis of the experiences in these countries, three models for a Dutch access portal are outlined. The researchers also initiate further discussion and debate.
This book is of interest to legal practicioners, policy makers and administrators involved in legal aid, conflict resolution and justice.
Trefwoorden
rechtshulp rechtspleging toegang tot justitie toegang tot recht conflictoplossing kleine ondernemingen mediation internationale vergelijking burgers rechtssysteem kleine ondernemers alternatieve geschiloplossing beleidsmaking juridische problemen vergelijkend onderzoek juridische dienstverlening geschilbeslechting toegangsportalen people-centred justice juridische toegankelijkheid rechtsbijstand alternatieve geschilbeslechting adviesering bemiddeling multidisciplinaire samenwerking advisering nederland rechtswinkels rechtzoekenden
Trefwoorden
Specificaties
Inhoudsopgave
U kunt van deze inhoudsopgave een PDF downloaden
Researchers’ preface 7
Summary 11
Abbreviations 17
1 Introduction 19
2 Assessment framework 29
Main category 1 access portals for advice, legal assistance and prevention 41
3 Medical Legal Partnerships in the United States 43
4 Citizens Advice Bureau in England and Wales 69
Main category 2 Mediation and binding opinions 89
5 Chotei in Japan 91
6 Schlichtungsverfahren in Switzerland 101
Main category 3 Mediation and judicial adjudication 125
7 Multi-Door Dispute Resolution Division in Washington DC, United States 127
8 Court-connected mediation in Finland 167
9 Analysis 191
10 Conclusion 213
Bibliography 227
Annex 1 Sounding-board group 251
Annex 2 List of interviewees 253
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