Total Quality Management for Custodial Operations

Name: Total Quality Management for Custodial Operations
Author: Stephen D. Gaudreau

A Guide to Understanding and Applying the Key Elements of Total Quality Management

Specificaties

Paperback, 128 blz. | Engels

Taylor & Francis | 1e druk, 1994

ISBN13: 9781884015519

Rubricering

Taylor & Francis 1e druk, 1994 9781884015519

182,47

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Samenvatting

This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.