Facelifts for Special Libraries

<p>List of figures</p> <p>Acknowledgements</p> <p>About the authors</p> <p>Preface</p> <p>Chapter 1: Prepare</p> <p>Assess your strengths</p> <p>Assess your surroundings</p> <p>Understand the needs of your users</p> <p>Notes</p> <p>Chapter 2: Build a great project team</p> <p>Collaborating with other departments to meet patron needs</p> <p>How project knowledge transfers within project teams</p> <p>Knowledge management benchmarks for the team</p> <p>The importance of tacit knowledge within the team</p> <p>Successful consultation</p> <p>Dealing with different personalities within the team</p> <p>Team learning</p> <p>The architect on the team</p> <p>Chapter 3: Plan your project</p> <p>Important project management techniques</p> <p>Risk identification and management</p> <p>Project manager competencies</p> <p>Budgeting basics</p> <p>Clearly define project scope, goals and objectives</p> <p>Identify existing expertise</p> <p>Cost savings</p> <p>Chapter 4: Develop a layout</p> <p>Furnishings</p> <p>Circulation and reference desk and staff work space</p> <p>User work space: computer desks, study areas and spaces for collaboration</p> <p>Shelving</p> <p>Chapter 5: Interior design basics</p> <p>The relationship between elements within the space</p> <p>The importance of colour</p> <p>Lighting</p> <p>Flooring</p> <p>Finishing touches</p> <p>Chapter 6: Revitalising your digital environment</p> <p>Planning your digital renovation</p> <p>Renovating your web or intranet presence – simple techniques for keeping your users coming back to your website</p> <p>To change or not to change – revitalising the library management system</p> <p>Evaluating your current LMS or selecting a new one</p> <p>Open source vs. proprietary LMSs</p> <p>Other tools and techniques for revitalising your digital space</p> <p>Chapter 7: Project completion and final thoughts</p> <p>Index</p>