Matching Supply with Demand: An Introduction to Operations Management ISE

<p>1. Introduction</p><p>2. The Process View of the Organization</p><p>3. Understanding the Supply Process: Evaluating Process Capacity</p><p>4. Estimating and Reducing Labor Costs</p><p>5. Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model</p><p>6. The Link between Operations and Finance</p><p>7. Quality and Statistical Process Control</p><p>8. Lean Operations and the Toyota Production System</p><p>9. Variability and Its Impact on Process Performance: Waiting Time Problems</p><p>10. The Impact of Variability on Process Performance: Throughput Losses</p><p>11. Scheduling to Prioritize Demand</p><p>12. Project Management</p><p>13. Forecasting</p><p>14. Betting on Uncertain Demand: The Newsvendor Model</p><p>15. Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity</p><p>16. Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model</p><p>17. Risk-Pooling Strategies to Reduce and Hedge Uncertainty</p><p>18. Revenue Management with Capacity Controls</p><p>19. Supply Chain Coordination</p><p><br></p><p>APPENDICES</p><p>1. Statistics Tutorial</p><p>2. Tables</p><p>3. Evaluation of the Expected Inventory and Loss Functions</p><p>4. Equations and Approximations</p><p></p><p></p>