Unit 1 Achieving Business Success<br/>Chapter 1: Business Driven Technology<br/>Chapter 2: Identifying Competitive Advantages<br/>Chapter 3: Strategic Initiatives for Implementing Competitive Advantages<br/>Chapter 4: Measuring the Success of Strategic Initiatives<br/>Chapter 5: Organizational Structures That Support Strategic Initiatives<br/>Unit 2 Exploring Business Intelligence<br/>Chapter 6: Valuing and Storing Organizational Information—Databases<br/>Chapter 7: Accessing Organizational Information—Data Warehouses<br/>Chapter 8: Understanding Data’s Impact on Business<br/>Unit 3 Streamlining Business Operations<br/>Chapter 9: Enabling the Organization—Decision Making<br/>Chapter 10: Extending the Organization—Supply Chain Management<br/>Chapter 11: Building a Customer-centric Organization—Customer Relationship Management<br/>Chapter 12: Integrating the Organization from End to End—Enterprise Resource Planning<br/>Unit 4 Building Innovation<br/>Chapter 13: Creating Innovative Organizations<br/>Chapter 14: Ebusiness<br/>Chapter 15: Creating Collaborative Partnerships<br/>Unit 5 Transforming Organizations<br/>Chapter 16: Connectivity: The Key to Communication in the Digital Age<br/>Chapter 17: Digital Lives, Business, and Society<br/>Chapter 18: Developing Software to Streamline Operations<br/>Chapter 19: Managing Organizational Projects<br/><br/><br/>Business Driven Knowledge (BDK)<br/>#1 Business Basics<br/>#2 Business Process<br/>#3 Hardware and Software Basics<br/>#4 MIS Infrastructures<br/>#5 Networks and Telecommunications<br/>#6 Information Security<br/>#7 Ethics<br/>#8 Building Sustainable MIS Infrastructures<br/>#9 Business Intelligence<br/>#10 Global Trends<br/>#11 Using AI to Make Business Decisions and Drive Digital Transformation<br/>