Sustainability Footprints in SMEs – Strategy and Case Studies for Entrepreneurs and Small Business

<p>Foreword xi</p>
<p>Acknowledgments xiii</p>
<p>Glossary of Abbreviated Terms xvii</p>
<p>1 Introduction 1</p>
<p>1.1 The Concept of Customer Satisfaction, 4</p>
<p>1.2 The Decoupling of Quality from Sustainable Development, 5</p>
<p>1.3 The Inability to Respond to the Dilemma Inherent in the Principal Agent Relationship, 5</p>
<p>References, 7</p>
<p>2 Sustainability and Corporate Social Responsibility Context and Definition 9</p>
<p>2.1 Introduction, 9</p>
<p>2.2 Definitions and Historical Context, 10</p>
<p>2.3 Defining Sustainability , 12</p>
<p>2.4 Embedding Sustainability , 14</p>
<p>2.5 CSR Definitions , 15</p>
<p>References, 18</p>
<p>3 The Dilemma of Sustainability and Corporate Social Responsibility 22</p>
<p>3.1 Introduction, 22</p>
<p>3.2 The Philosophical Challenge, 23</p>
<p>3.3 Corporate Citizen or Friedman Logic, 27</p>
<p>3.4 The Transition, 29</p>
<p>3.5 The Cultural Challenge, 29</p>
<p>3.6 The Strategic Challenge, 30</p>
<p>3.7 Strategic Frameworks, 32</p>
<p>3.7.1 Sustainability Partnerships, 34</p>
<p>3.7.2 Integrative Sustainability Triangle, 36</p>
<p>3.7.3 Model of Sustainable Organisation, 37</p>
<p>3.7.4 Sustainable Value Model, 38</p>
<p>3.7.5 Carbon–Informed Complexity Management Model, 40</p>
<p>3.7.6 Carbon Management Framework, 42</p>
<p>3.7.7 Ecoenterprise Strategy, 44</p>
<p>3.7.8 Sustainability Footprint Model, 45</p>
<p>3.7.9 Balanced Scorecard–Based Sustainability Frameworks, 46</p>
<p>3.7.10 The Natural Step Framework or Framework for Strategic Sustainable Development, 51</p>
<p>3.7.11 ISO 26000: An International Guide to Sustainability/CSR Strategy, 52</p>
<p>3.7.12 BS 8900 Standard: Guidance for Managing Sustainable Development, 55</p>
<p>References, 56</p>
<p>4 Sustainability Footprints: Tools for Growth 61</p>
<p>4.1 Introduction, 61</p>
<p>4.2 Conceptual Framework, 62</p>
<p>4.3 Kyoto Protocol and GHG, 63</p>
<p>4.4 Emission Trading, 64</p>
<p>4.5 CDM, 65</p>
<p>4.6 JI, 65</p>
<p>4.7 Carbon Footprint Reporting and GHG Accounting, 65</p>
<p>4.8 Types of Carbon Footprints, 66</p>
<p>4.9 Carbon Footprint Standards, 67</p>
<p>4.10 DEFRA Guidelines, 70</p>
<p>4.11 U.K. Policy Landscape, 71</p>
<p>4.12 Water Footprint and Water Accounting, 72</p>
<p>4.13 Social Footprint, 74</p>
<p>4.14 Social Standards, Social Accounting,</p>
<p>and the Social Fingerprint, 75</p>
<p>4.15 Ecological Footprint Analysis, 75</p>
<p>4.16 Criticisms of Footprint Methodologies, 76</p>
<p>References, 79</p>
<p>5 Sustainable Strategic Growth Model: A Solution to the Sustainability/CSR Dilemma 84</p>
<p>5.1 Introduction, 84</p>
<p>5.2 Sustainable Strategic Growth Model, 86</p>
<p>References, 90</p>
<p>6 The Politics of Sustainability 93</p>
<p>6.1 Introduction, 93</p>
<p>6.1.1 SEPA, 94</p>
<p>6.1.2 SBC, 94</p>
<p>6.2 Background, 95</p>
<p>6.3 Challenges: Transitioning to a Low–Carbon Economy, 100</p>
<p>6.4 Contributions to Growth, 103</p>
<p>6.5 Critical Success Factors, 108</p>
<p>6.6 Summary, 116</p>
<p>6.6.1 Cost Impact, 116</p>
<p>6.6.2 Innovation Impact, 116</p>
<p>6.6.3 Environmental Impact, 117</p>
<p>6.6.4 Stakeholder Impact, 118</p>
<p>References, 119</p>
<p>7 Capital Cooling: Sustainable Refrigeration and Air–Conditioning Engineering 121</p>
<p>7.1 Introduction, 121</p>
<p>7.2 Context, 124</p>
<p>7.3 Environmental and Legal Challenges, 126</p>
<p>7.4 Contributions to Growth, 128</p>
<p>7.5 Sustainable Performance, 145</p>
<p>7.6 Critical Success Factors, 150</p>
<p>7.7 Sustainability/CSR Charter: Setting the Course with Subcontractors and Suppliers, 152</p>
<p>7.8 Summary, 161</p>
<p>References, 163</p>
<p>8 The Log House People: Low–Carbon Construction 166</p>
<p>8.1 Introduction, 166</p>
<p>8.2 Context, 167</p>
<p>8.3 Contribution to Growth, 170</p>
<p>8.4 Critical Success Factors, 175</p>
<p>8.5 Summary, 178</p>
<p>References, 180</p>
<p>9 Moffat Golf Club: Greener Golf 182</p>
<p>9.1 Introduction, 182</p>
<p>9.2 Context, 183</p>
<p>9.2.1 Crichton Carbon Centre, 183</p>
<p>9.2.2 Moffat CAN, 184</p>
<p>9.2.3 Let s Live Local, 184</p>
<p>9.3 Contributions to Growth, 187</p>
<p>9.4 Critical Success Factors, 198</p>
<p>9.5 Summary, 201</p>
<p>References, 203</p>
<p>10 Rabbie s Trail Burners Carbon–Friendly Sightseeing and Tours 205</p>
<p>10.1 Introduction, 205</p>
<p>10.2 Context, 206</p>
<p>10.3 Contributions to Growth, 207</p>
<p>10.4 Critical Success Factors, 212</p>
<p>10.5 Summary, 213</p>
<p>References, 215</p>
<p>11 Conclusion 217</p>
<p>Index 222</p>