Building Resilient Organizations through Change, Chance, and Complexity

• Reveals the unacknowledged truth behind organizational resilience: it’s not about ‘grit’ or cybersecurity
• Explores the four essential organizational components of resilience -- crews, capital, culture, and leadership
• Maps 14 distinct elements of resilience that can be used as a framework that any organization can replicate
• Includes real-world insights from leaders at organizations such as NBCUniversal and The Ohio State University