Managing Employee Perfomance en Reward

Introduction: Setting the scene

Part 1 The fundamentals
1 Performance and reward basics
2 Working with psychology
3 Managing motivation
4 Being strategic and getting fit

Part 2 Performance management in action
5 Managing for results
6 Managing behaviour
7 Managing competencies
8 Performance review and development
Case study. Delivering fairness: Performance assessment at Mercury Couriers

Part 3 Base pay and benefits
9 Base pay purpose and options
10 Base pay structures
11 Developing position-based base pay systems
12 Developing person-based base pay systems
13 Employee benefits
Case study. Just rewards: Rethinking base pay and benefits at Court, Case & McGowan, commercial law partners

Part 4 Rewarding employee performance
14 Overview of performance-related rewards
15 Merit pay for individual performance
16 Recognition awards
17 Results-based individual incentives
18 Collective short-term incentives
19 Collective long-term incentives
20 Executive incentives
Case study. Beyond the hard sell: Performance incentives at Southbank

Part 5 Fitting it all together
21 System review, change and development