The Professional Service Firm

Preface.
About the Author.
Introduction.

1. The Inexorable Rise of the Professional Service Firm.
2. Segmenting the Professional Services Industry.
3. Determining the Relative Attractiveness of Segments of the Professional Services Industry.
4. Generic Strategies for Professional Service Firms.
5. How Do You Tell How a PSF is Doing?
6. Understanding the Underlying Economics of a PSF.
7. Identifying Whether a PSF is Positioned to Maximize Returns to Shareholders.
8. Corporate Finance and Valuation of PSFs.
9. The Future for Professional Service Firms.

Select Bibliography.

Index.