Meer over Morey Stettner

Morey Stettner

Skills for New Managers

Name: Skills for New Managers
Author: Morey Stettner

Specificaties

Paperback, blz. | Engels

McGraw-Hill Education | 2e druk, 2013

ISBN13: 9780071827140

Rubricering

McGraw-Hill Education 2e druk, 2013 9780071827140

31,45

In winkelwagen

Verwachte levertijd ongeveer 10 werkdagen

Samenvatting

PROVEN TIPS TO HANDLE EVERYDAY MANAGEMENT SITUATIONS--ALL IN A FAST-MOVING, EASY-TO-REFERENCE FORMAT

Managing people is one of the most demanding yet career-enhancing and rewarding skills you can have. Skills for New Managers, Second Edition, provides everything you need to excel as a manager from day one. From hiring productive employees to developing mentoring, leadership, and coaching skills, this fast-paced, easy-to-understand guide is your blueprint for managing your staff to success.Getting results by knowing when to speak up--and when to listenMotivating your staff to exceed expectationsDelegating tasks and dealing with crisesRunning meetings that are organized and focused

Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:Clear definitions of key terms and conceptsTactics and strategies for managing your staffTips for executing the tactics in the bookPractical advice for minimizing the possibility of errorWarning signs for when things are about to go wrongExamples of successful management tacticsSpecific planning procedures, tactics, and hands-on techniques

Specificaties

ISBN13:9780071827140

Taal:Engels

Bindwijze:paperback

Uitgever:McGraw-Hill Education

Druk:2

Hoofdrubriek:Leiderschap, Persoonlijke effectiviteit

Inhoudsopgave

Introduction ix About the Author xiv 1. The Perfect New Manager 1 Who’s Your Model? 1 Rating Your Leadership 3 Drafting Your Own “Management Credo” 5 Paying the Price of Success 8 “Use” Your Employees—Without Making Them Feel Used 9 Testing Your Assumptions 11 New Manager’s Checklist for Chapter 1 13 2. Piercing Six Myths of Management 15 Myth 1: You Must Call All the Shots 16 Myth 2: You Can’t Trust Anyone 18 Myth 3: You Must Remain Objective at All Times 19 Myth 4: You Must Defend Your Staff 20 Myth 5: You Cannot Back Down 22 Myth 6: You’re the Best Teacher 24 New Manager’s Checklist for Chapter 2 26 3. Building Momentum in a New Job 27 Consistency Counts 27 Love at First Sight? 29 Score a Quick Win 32 Unclog “Input Channels” 34 Are You Ready for Anything? 37 New Manager’s Checklist for Chapter 3 39 4. Managing to Listen 41 Tapping the Power of Silence 43 What’s to Learn? 44 The Three Steps of Listening 46 Fighting Off the Defensive Reflex 49 How’s Your Body Language? 51 New Manager’s Checklist for Chapter 4 52 5. Speaking Like a Leader 55 A Voice That Roars 55 Packaging Your Points 58 Pruning the Deadwood 60 Asking the Right Questions 63 Make Your Words Sink In 65 New Manager’s Checklist for Chapter 5 67 6. The Art of Motivation 69 Press the Right Buttons 70 Moving Beyond Money 75 Knowledge: The Ultimate Motivator 77 Motivating the “Unmotivatable” 80 New Manager’s Checklist for Chapter 6 82 7. Dishing Out Criticism 83 Focus on Performance, Not Personality 85 Express Criticism as a Question 88 Connect Past to Future 91 Avoid Criticism That Bites Back 92 New Manager’s Checklist for Chapter 7 95 8. Discipline That Pays Off 97 What’s at Stake? 97 Disciplining the Uncooperative Pest 99 How to Play Referee 100 When to “Write Up” an Employee 102 Getting Personal 105 Discipline That Sticks 108 New Manager’s Checklist for Chapter 8 109 9. The Organized Manager 111 Are You Running on Time? 112 Maximizing Each Hour 113 Banishing Time Wasters 116 Showcasing Your Organizational Skills 120 Making Meetings Work 121 New Manager’s Checklist for Chapter 9 123 10. Delegating the Right Way 125 Loosening Your Grip 126 Giving Good Directions 128 Choosing With Care 130 Managing a Breakdown 133 Bottom-Up Delegation 135 New Manager’s Checklist for Chapter 10 137 11. Managing the Boss 139 Upward Communication Traps 140 Caught in the Middle 142 Pick the Right Personality 144 The Magic of “Underpromise/Overdeliver” 147 Giving Progress Reports 148 New Manager’s Checklist for Chapter 11 150 12. Cultivating a Network 151 Maximize Social Media 151 Enliven Your Presence 154 Make the First Minute Count 154 Tracking Your Progress 156 Who Knows About You? 158 Fighting Off Fears 159 Mingling with Outsiders 161 New Manager’s Checklist for Chapter 12 164 13. Leading Teams to Triumph 165 Manage Your Message 166 Give Everyone Equal Attention 169 Confront Conflict Head-On 170 The Truth About Brainstorming 172 Know What You Don't Know 174 New Manager’s Checklist for Chapter 13 177 14. Five Tests Every Manager Faces 179 1. Managing Contract Workers 181 2. Supervising People You Can't See 183 3. Managing Peers 185 4. Spying on Workers 187 5. Combating Workplace Violence 189 New Manager's Checklist for Chapter 14 191 Index 193

Anderen die dit kochten, kochten ook

Farid Tabarki

Het versnellingseffect

€ 24,99
Rens van Loon

Dialogisch Leiderschap

€ 26,50
Frank Weijers

Leidinggeven met Deep Democracy

€ 12,00
Barbara Hoogenboom

Rijp - Impactvol Systemisch Leiderschap

€ 28,50
Kenneth Blanchard

Gung Ho!

€ 20,00
Veronique Kilian

Leidinggeven aan zelforganisatie. Een paradox?

€ 29,99

Uw winkelwagen

Skills for New Managers

Samenvatting

Specificaties

Inhoudsopgave

Anderen die dit kochten, kochten ook

Rubrieken

Personen

Trefwoorden