The Art of Talking to Anyone: Essential People Skills for Success in Any Situation

Introduction<br/>Part One The Basics<br/>Chapter 1 How to Succeed in Any Conversation: From Start to Finish<br/>Chapter 2 How to Be Universally Liked<br/>Chapter 3 How to Listen Successfully<br/>Chapter 4 How to Keep a Conversation Going—or Stop One<br/>Chapter 5 How to Ask and Answer Questions<br/>Chapter 6 How and When to Tell Jokes<br/>Chapter 7 How to Deal With Conversational Predicaments<br/>Chapter 8 How to Be an Unpopular Conversationalist<br/>Part Two The Specifics<br/>Chapter 9 Talking With Anyone in the Workplace<br/>Chapter 10 Talking With Anyone at Meetings and Conferences<br/>Chapter 11 Talking With Anyone at Business-Social Events<br/>Chapter 12 Talking With Anyone at Social Events<br/>Chapter 13 Talking With Anyone in Public Places<br/>Chapter 14 Talking With Anyone on the Telephone<br/>Chapter 15 Talking With Anyone in Times of Trouble<br/>Chapter 16 Talking With Family and Friends<br/>Chapter 17 Talking With Romance in Mind<br/>Index<br/>About the Author