Richard Buchanan
McGraw-Hill Education
e druk, 2008
9780070138636
When Customers Think We Don't Care
Specificaties
Paperback, 376 blz.
|
EN
McGraw-Hill Education |
e druk, 2008
ISBN13: 9780070138636
Rubricering
Levertijd ongeveer 15 werkdagen
Samenvatting
Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought you knew about marketing and customer service.
Specificaties
ISBN13:9780070138636
Taal:EN
Bindwijze:Paperback
Aantal pagina's:376
Uitgever:McGraw-Hill Education
Hoofdrubriek:Reclame en verkoop, Marketing
