Sarah Cook

'Customer Care Excellence' laat zien hoe u een klantgerichte focus kunt ontwikkelen en aanhouden. Deze zesde editie beschrijft trends en legt de nadruk op de strategische aspecten van klantenservice. Meer

A quick & easy cookbook with 60 tasty wrap recipes that are perfect for every day Meer

Over 60 unbelievably tasty and easy noodles recipes. Meer

The Essential Guide to Employee Engagement explores how managers can engage their staff to become more productive, engender greater levels of customer satisfaction, drive organizational success and retain talented employees. Meer