MODELLING AND ANALYZING ORGANIZATIONS.- Structural Aspects of the Evaluation of Agent Organizations.- Integrating Trust in Virtual Organisations.- Coordinating Tasks in Agent Organizations.- Redesign of Organizations as a Basis for Organizational Change.- MODELLING AND ANALYZING INSTITUTIONS.- Specifying and Reasoning About Multiple Institutions.- Controlling an Interactive Game with a Multi-agent Based Normative Organisational Model.- Ubi Lex, Ibi Poena: Designing Norm Enforcement in E-Institutions.- Specification and Verification of Institutions Through Status Functions.- NORMATIVE MODELS AND ISSUES.- Spatially Distributed Normative Objects.- Informing Regulatory Dynamics in Open MASs.- Operationalisation of Norms for Electronic Institutions.- Norm-Oriented Programming of Electronic Institutions: A Rule-Based Approach.- An Agent-Based Model for Hierarchical Organizations.- Ballroom etiquette: A Case Study for Norm-Governed Multi-Agent Systems.- NORM EVOLUTION AND DYNAMICS.- Towards Self-configuration in Autonomic Electronic Institutions.- Norm Conflicts and Inconsistencies in Virtual Organisations.- Using Dynamic Electronic Institutions to Enable Digital Business Ecosystems.- A Peer-to-Peer Normative System to Achieve Social Order.- AUTONOMY, COORDINATION AND SOCIAL ORDER.- What Is Commitment? Physical, Organizational, and Social (Revised).- Modelling and Monitoring Social Expectations in Multi-agent Systems.- Influence-Based Autonomy Levels in Agent Decision-Making.- Centralized Regulation of Social Exchanges Between Personality-Based Agents.- Cooperative Interactions: An Exchange Values Model.