1. Database and Advanced Information Systems.- A Meta-Data Driven Tourism Information System Prototype.- Geographical Information System Based Decision Support System for Tourism Planning and Development.- The Relevance of Meta Modeling and Data Warehouses for Executive Information Systems.- 2. Intelligent Systems and Agents.- SnowNet: An Agent-based Internet Tourist Information Service.- Expert Systems as an Important Competitive Advantage in Tourism.- Distributed Software Agents for WWW-based Tourism Information Systems (DATIS).- Realizing Travel Malls: A Logic Programming Based Approach.- 3. Strategic Concepts, Realization Tools I.- Electronic Marketcoordination in the Travel Industry: The Role of Global Computer Reservation Systems.- Informed Decision Making in Tourism Management - Closing the Information Circuit.- The Value of Information Technology: A Case Study and a Framework.- 4. Strategic Concepts, Realization Tools II.- National Co-operation and Strategic Alliances - The Tourism Business in Norway Enters the Net.- The New Network in the Norwegian Tourism Industry - Marketing and Organizational Theories as Perspectives for a Study.- The Future for Direct Retailing of Travel and Tourism Products: The Influence of Information Technology.- The Promise of Information Technology in the Travel Industry.- 5. Implementation Issues.- Federating Databases and Files: An Approach to a Uniform and Comfortable Interface to Heterogeneous Tourist Information Systems.- Clustering, Distributed Complex Objects - Management and Performance.- Mugla Tourism Information System.- An Intelligent System for Tourism Information.- 6. The Role of Internet and World Wide Web I.- TIS @WEB - Database Supported Tourist Information on the Web.- Electronic Distribution of Holiday and Business Hotels.- Marketing Information and Decision Support on the Internet - New Opportunities for National, Regional and City Tourist Offices.- 7. The Role of Internet and World Wide Web II.- How to Assess WWW-Applications for Tourism Information Systems from the End-user Perspective. Methodological Design and Empirical Evidence.- A Qualitative Analysis of Hotel List Providers on the World Wide Web.- Developing Tourism in Lunigiana.- Dynamic Web Links for Tourism Information Services.- The Role of Intranet in the Tourism Domain.- 8. The Role of Advanced Information Technology in Tourism.- Electronic Marketing and Business Reengineering - with Examples from the Tourism Domain.- Information Technologies in Hospitality Businesses: The Case Study of La Plagne, France.- Catalysts in Introducing Information Technology in Small and Medium Sized Hospitality Organisations.- The Attitude of Small and Medium-sized Tourist Enterprises Towards Information and Telecommunication Technologies. The Case of Italy..- 9. Advanced Information Systems Technology.- MINOTAURUS: A Distributed Multimedia Tourism Information System.- Workflow Technology: An Application for Tourism Management.- Edite - A Natural Language Interface to Databases - A New Dimension for an Old Approach.- Some Applications of the Multimedia Geographical Information Systems in Tourism.- 10. Strategy Workshop.- Information Age and Tourism.