<p>Acknowledgements</p> <p>Introducing the author and contributors</p> <p>A note about the terminology</p> <p>Introduction</p> <p>Where have we come from?</p> <p>What happens next?</p> <p>Organisational challenge</p> <p>The library</p> <p>Leaders in libraries</p> <p>And so to the present work</p> <p>Chapter 1: Towards an organisational theory for information professionals</p> <p>Management and organisational theory</p> <p>Definitions of theory and organisation</p> <p>What is organisational theory?</p> <p>Theory and practice</p> <p>Evolution of management thought</p> <p>Moral purpose</p> <p>Relationships</p> <p>The notion of ‘power’</p> <p>Decision-making and problem-solving</p> <p>Teamwork and collaboration</p> <p>Communication/coherence</p> <p>Case study – a distance education program for trainee teacher librarians</p> <p>Innovation and change</p> <p>Two leadership theories</p> <p>Charismatic leadership theory</p> <p>Transformational leadership theory</p> <p>In summary</p> <p>Chapter 2: Manager or leader?</p> <p>To do or not to do? (with apologies to Shakespeare)</p> <p>Leading and managing</p> <p>Leading from the middle</p> <p>Leadership styles</p> <p>Identifying needs</p> <p>Mobilising your followers</p> <p>Strategic planning</p> <p>Money matters</p> <p>Product review</p> <p>Chapter 3: The scenarios</p> <p>7:00 AM</p> <p>8:30 AM</p> <p>8:45 AM</p> <p>9:25 AM</p> <p>11:00 AM</p> <p>1:00 PM</p> <p>2:00 PM</p> <p>4:00 PM</p> <p>6:00 PM</p> <p>7:00 PM</p> <p>10:30 PM</p> <p>Conclusion</p> <p>What does the revolution include?</p> <p>Rise and decline: school libraries</p> <p>Where are we heading now?</p> <p>Feedback</p> <p>Excerpt from student email that prompted the discussion</p> <p>Response from forum leader</p> <p>Response 1 to forum leader</p> <p>Response 2 to forum leader</p> <p>Chapter 4: Identifying the issues</p> <p>Centrality</p> <p>Technology</p> <p>Change, complexity and chaos</p> <p>Democratisation of library</p> <p>Access and equity</p> <p>Quality staff</p> <p>Client focus</p> <p>Relationships</p> <p>Digitisation</p> <p>Physical property – real</p> <p>Physical property – green</p> <p>Where next?</p> <p>Summary</p> <p>Chapter 5: Conclusions</p> <p>Leading in a change ecology</p> <p>Flexible management and spaces</p> <p>Information literacy</p> <p>Relationships – a reprise</p> <p>Two final scenarios</p> <p>Exhibit 1 – the Outy</p> <p>Exhibit 2 – the Inny</p> <p>And finally …</p> <p>Index</p>