Andy Crabtree
Springer London
2003e druk, 2003
9781852337186
Designing Collaborative Systems
A Practical Guide to Ethnography
Specificaties
Paperback, 184 blz.
|
Engels
Springer London |
2003e druk, 2003
ISBN13: 9781852337186
Rubricering
Onderdeel van serie
Computer Supported Cooperative Work
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
An invaluable introduction to the new ‘ethnographic’ approach to designing effective and user friendly collaborative and interactive systems. Here, designers are shown how to analyse the social circumstances in which a particular system will be used. Consisting of four sections the book covers: the requirements problem; how to describe and analyse cooperative work; the design process; and how to evaluate systems supporting cooperative work. Practical examples are provided throughout, based on the development case of a collaborative library database system.
Specificaties
ISBN13:9781852337186
Taal:Engels
Bindwijze:paperback
Aantal pagina's:184
Uitgever:Springer London
Druk:2003
Hoofdrubriek:Automatisering algemeen, Computer en informatica
Inhoudsopgave
<P> Preface<BR>Acknowledgements<BR>1 The Requirements Problem<BR>1.1 The Motivation for Ethnography in Design<BR>1.1.1 Analysing the Design Space: The Waterfall Model<BR>1.1.2 A Paradigm Change in Design<BR>1.2 A Primary Analytic Point of View for Design: Enter HCI.<BR>1.2.1 The User and the Interface in HCI<BR>1.2.2 Mapping Mental Models of the Referent System<BR>1.2.3 The Referent System in HCI<BR>1.2.4 Some Technical Troubles with HCI.<BR>1.3 From Human Factors to Human Actors: Exit HCI<BR>1.3.1 Reconceptualizing the User<BR>1.3.2 Reconceptualizing the Interface<BR>1.4 The Turn to the Social<BR>1.4.1 Cooperative Work?<BR>1.4.2 Self-organizing Structures of Work<BR>2 Making Cooperative Work Visible.<BR>2.1 Ethnography: An Informal Mode of Description and Analysis<BR>2.1.1 Investigating Cooperative Work<BR>2.1.2 Assembling Data or Instances for Inspection<BR>2.1.3 Analysing Cooperative Work.<BR>2.1.4 The Problem of Constructive Analysis<BR>2.2 Analysing Cooperative Work: Sacks and Garfinkel.<BR>2.2.1 Conversation Analysis<BR>2.2.2 Ethnomethodological Analysis<BR>2.2.3 General Methodology: Thick Description<BR>2.3 Representing Cooperative Work<BR>2.3.1 The Unique Adequacy Requirement<BR>2.3.2 The Particular Need to Transcend Generic Analytic Formats<BR>3 Work Studies and Design.<BR>3.1 The Role of Ethnomethodological Studies of Work in Design<BR>3.1.1 Some Practical Strategies for the Use of Ethnography<BR>3.2 Using Ethnography to Give Form to Design (The Bricoleur's Craft)<BR>3.2.1 A Lingua Franca for Design<BR>3.2.2 The Adapted Patterns Framework<BR>3.2.3 Analysing the Design Space with Patterns (Formulating Design Solutions 1)<BR>3.2.4 Co-constructing Use-scenarios (Formulating Design Solutions 2)<BR>4 Evaluating Systems Support for Cooperative Work.<BR>4.1 Prototyping Methodology<BR>4.1.1 Participatory Design<BR>4.1.2 Cooperative Design<BR>4.1.3 Beyond Political Rhetoric<BR>4.2 Evaluation of Prototypes<BR>4.2.1 The HCI Tradition<BR>4.2.2 Alternatives to HCI<BR>4.3 Cooperative Design in Action<BR>4.3.1 Situated Evaluation (Formulating Design Solutions 3)<BR>Summary<BR>References<BR>Subject Index.</P>