Preface. Acknowledgements. Chapter 1: Towards Understanding Multicultural Teams, Aqeel Tirmizi. - Introduction. - Learning Objectives. - Emergence and Study of Multicultural Teams as a Discipline. - Teams Defined. - Types of Teams. - Multicultural Teams and Team Performance. - A Model of Multicultural Team Effectiveness. - Relevant Compentencies. - Summary. - Case Study. - Multicultural Team Effectiveness Inventory. - References. - Chapter 2: The Impact of Culture in Multicultural Teams, Aqeel Tirmizi. - Introduction. - Learning Objectives. - Defining culture: The Challenges Involved. - Cultural Values Frameworks. - An Integration of Cultural Frameworks for Multicultural Teams. - Summary. - Relevant Competencies. - Case Study. - Cultural Context Inventory. - Cultural Context Inventory Scoring Sheet. - Cultural Contaxt Inventory Characteristics Sheet. - References. - Chapter 3: Social Identity Group and Individual Behavior, Claire B. Halverson. - Introduction. Learning Objectives. - The Impact of Social Identity. - Personality. - Multiple Intelligences. - Case Study. - Changing Oneself to Improve Team Effectiveness. - Relevant Competencies. - Summary. - Case Studies. - Assessment Instruments. - References. - Chapter 4: Team Development, Claire B. Halverson. - Introduction. - Overview of Team Development Models. - The Five Stage Model. - Critique of the Five Stage Model. - Punctuated Equilibrium Model. - Team Building. - Relevant Competencies. - Summary. - Case Study. - Assessment Instruments. - References. - Chapter 5: Group Process and Meetings, Claire B. Halverson. - Introduction. - Learning Objectives. - Overt and Covert Group Process. - Power and Group Processes. - Components of Team Process. - Formal and Informal Roles in Teams. - Observing Team Process. - Meetings. - Relevant Competencies. - Summary. - Case Studies. - Assessment Instruments. - References. - Chapter 6: Effetive Leadership for Multicultural Teams, Ken Williams. - Introduction. - Learning Objectives. - Defining Leadership. - Power and Influence in Multicultural Teams. - Case Study. - Influence Tactics. - Cultural Orientations to Power. - Power Styles in Teams. - Differentiating Leadership from Management and Facilitation. - Effective Team Leadership. - Cultural Issues. - Gender Identity Issues. - Approaches to Leadership. - Shared Leadership. - Summary. - Relevant Competencies. - Case Study. - Assessment Instrument. - References. - Chapter 7: Effective Intercultural Communication, Teressa Moore Griffin. - Introduction. - Learning Objectives. - The Functions of Communication on Multicultural Teams. - Communication Models. - Formal and Informal Communication. - Communication Structures Used by Teams. - Modes of Communication. - Virtual Teams and Communication. - Considerations Concerning a Team's Communication Culture. - Enhancing Competency as an Intercultural Communicator. - Using Feedbck - a Powerful Communication Tool. - Summary. - Case Studies. - Assessment Instruments. - References. - Chapter 8: Conflict, John Ungerleider. - Introduction. - Learning Objectives. - Defining Conflict. - Conflict in Stages of Group Development. - Personal Styles of Addressing Conflict. - Cultural Styles of Dealing with Conflict. - Conflict through the Lens of Culture. - Identity Issues. - Approaches to Conflict Resolution. - Collaborative Conflict Transformation on Teams: Communication Skills for Dialogue. - Summary. - Relevant Competencies. - Case Studies. - Assessment Instruments. - References. - Chapter 9: Problem Solving and Decision Making, Linda Drake Gobbo. - Introduction. - Learning Objectives. - What is Problem Solving? - Case Study. - The Synergis