Introduction to Hospitality, Global Edition
Samenvatting
For introductory courses in hospitality.
An engaging introduction to hospitality, for tomorrow's leaders Introduction to Hospitality is a lively, comprehensive survey of the world's largest industry: hospitality. Students explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas. A core goal is to help students advance their hospitality career. In that spirit, Walker offers lively material and interesting features to facilitate learning.
The 9th Edition maintains its five-part organization, and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.
Specificaties
Inhoudsopgave
-Introducing Hospitality
-The Hotel Business
-Rooms Division
-Hotel Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
-Beverages
-The Restaurant Business
-Restaurant Management
-Managed Services
PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
-Tourism
-Recreation, Attractions, and Clubs
-Gaming Entertainment
-Cruising
PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
-Meetings, Conventions, and Expositions
-Events
-Leadership, Management, and Marketing
PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
-Planning
-Organizing
-Communication and Decision-Making
-Control
