

Philip Kotler is bijzonder hoogleraar internationale Marketing aan de Kellogg Graduate School of Management van de Northwestern University in Chicago.
Meer over de auteursVoucher voor - Marketing for Hospitality and Tourism, Global Edition -- Revel
Specificaties
Inhoudsopgave
-Introduction: Marketing for Hospitality and Tourism
-Service Characteristics of Hospitality and Tourism Marketing
-The Role of Marketing in Strategic Planning
PART II: DEVELOPING HOSPITALITY AND TOURISM MARKETING OPPORTUNITIES AND STRATEGIES
-The Marketing Environment
-Marketing Information Systems and Marketing Research
-Consumer markets and Consumer Buying Behavior
-Organizational Buyer Behavior of Group Market
-Market Segmentation, Targeting, and Positioning
PART III: DEVELOPING THE HOSPITALITY AND TOURISM MAKRETING MIX
-Designing and Managing Products
-Internal marketing
-Pricing Products: Pricing Considerations, Approaches, and Strategy
-Distribution Channels
-Promoting Products: Communication and Promotion Policy and Advertising
-Promoting Products: Public Relations and Sales Promotion
-Professional Sales
-Direct and Online Marketing: Building Customer Relationships
PART IV: MANAGING HOSPITALITY AND TOURISM MARKETING
-Destination Marketing
-Next Year's Marketing Plan