<ul> <li>Part I: Interpersonal Communication Foundations </li> <li>Chapter 1: Introduction to Interpersonal Communication </li> <li>Chapter 2: Interpersonal Communication and Self </li> <li>Chapter 3: Interpersonal Communication and Perception </li> <li>Chapter 4: Interpersonal Communication and Diversity: Adapting to Others </li> <li>Part II: Interpersonal Communication Skills </li> <li>Chapter 5: Listening and Responding Skills </li> <li>Chapter 6: Verbal Communication Skills </li> <li>Chapter 7: Nonverbal Communication Skills </li> <li>Chapter 8: Conflict Management Skills </li> <li>Part III: Interpersonal Communication in Relationships </li> <li>Chapter 9: Understanding Interpersonal Relationships </li> <li>Chapter 10: Managing Relationship Challenges </li> <li>Chapter 11: Interpersonal Relationships: Friendship and Romance </li> <li>Chapter 12: Interpersonal Relationships: Family and Workplace </li> </ul>