Unit One: Medical Assisting as a Career<br>1<span> </span>Introduction to Medical Assisting<br>2<span> </span>Healthcare and the Healthcare Team<br>3<span> </span>Professionalism and Success <br>4<span> </span>Interpersonal Communication<br>5<span> </span>Legal and Ethical Issues<br>Unit Two: Safety and the Environment<br>6<span> </span>Infection Control Fundamentals<br>7<span> </span>Safety and Patient Reception<br>8<span> </span>Office Equipment and Supplies<br>9<span> </span>Examination and Treatment Areas<br>Unit Three: Communication<br>10<span> </span>Written and Electronic Documents<br>11<span> </span>Medical Records and Documentation<br>12<span> </span>Electronic Health Records <br>13<span> </span>Managing Medical Records<br>14<span> </span>Telephone Techniques<br>15<span> </span>Patient Education<br>Unit Four: Administrative Practices<br>16<span> </span>Schedule Management<br>17<span> </span> Insurance and Billing<br>18<span> </span>Diagnostic Coding<br>19<span> </span>Procedure Coding<br>20<span> </span>Patient Collections and Financial Management<br>Unit Nine: Medical Assisting Practice<br>56<span> </span>Practice Management<br>57<span> </span>Emergency Preparedness<br>58<span> </span>Preparing for the World of Work<br>App 1<span> </span>Diseases and Disorders <br>App 2<span> </span>Prefixes, Suffixes, and Word Roots in Commonly Used Medical Terms<br>App 3 <span> </span>Abbreviations and Symbols Commonly Used in Medical Notations<br><br><br/>