,

Service Quality

Research Perspectives

Specificaties
Gebonden, 200 blz. | EN
SAGE Publications Inc | e druk, 2004
ISBN13: 9780761921462
Rubricering
SAGE Publications Inc e druk, 2004 9780761921462
€ 262,03
Levertijd ongeveer 15 werkdagen

Samenvatting

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

Specificaties

ISBN13:9780761921462
Taal:EN
Bindwijze:Gebonden
Aantal pagina's:200
Uitgever:SAGE Publications Inc
€ 262,03
Levertijd ongeveer 15 werkdagen

Rubrieken

    Personen

      Trefwoorden

        Service Quality