<BR><B>Contents</B><BR><BR>Preface to 1981 Edition <I>by Dorothy Carnegie</I><BR><BR>How This Book Was Written -- and Why <I>by Dale Carnegie</I><BR><BR>Nine Suggestions on How to Get the Most Out of This Book<BR><BR><B>PART ONE<BR><BR>Fundamental Techniques in Handling People<BR><BR>1</B> "If You Want to Gather Honey, Don't Kick Over the Beehive"<BR><BR><B>2</B> The Big Secret of Dealing with People<BR><BR><B>3</B> "He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way"<BR><BR><B>PART TWO<BR><BR>Six Ways to Make People Like You<BR><BR>1</B> Do This and You'll Be Welcome Anywhere<BR><BR><B>2</B> A Simple Way to Make a Good First Impression<BR><BR><B>3</B> If You Don't Do This, You Are Headed for Trouble<BR><BR><B>4</B> An Easy Way to Become a Good Conversationalist<BR><BR><B>5</B> How to Interest People<BR><BR><B>6</B> How to Make People Like You Instantly<BR><BR><B>PART THREE<BR><BR>How to Win People to Your Way of Thinking<BR><BR>1</B> You Can't Win an Argument<BR><BR><B>2</B> A Sure Way of Making Enemies -- and How to Avoid It<BR><BR><B>3</B> If You're Wrong, Admit It<BR><BR><B>4</B> A Drop of Honey<BR><BR><B>5</B> The Secret of Socrates<BR><BR><B>6</B> The Safety Valve in Handling Complaints<BR><BR><B>7</B> How to Get Cooperation<BR><BR><B>8</B> A Formula That Will Work Wonders for You<BR><BR><B>9</B> What Everybody Wants<BR><BR><B>10</B> An Appeal That Everybody Likes<BR><BR><B>11</B> The Movies Do It. TV Does It. Why Don't You Do It?<BR><BR><B>12</B> When Nothing Else Works, Try This<BR><BR><B>PART FOUR<BR><BR>Be a Leader: How to Change People Without Giving Offense or Arousing Resentment<BR><BR>1</B> If You Must Find Fault, This Is the Way to Begin<BR><BR><B>2</B> How to Criticize -- and Not Be Hated for It<BR><BR><B>3</B> Talk About Your Own Mistakes First<BR><BR><B>4</B> No One Likes to Take Orders<BR><BR><B>5</B> Let the Other Person Save Face<BR><BR><B>6</B> How to Spur People On to Success<BR><BR><B>7</B> Give a Dog a Good Name<BR><BR><B>8</B> Make the Fault Seem Easy to Correct<BR><BR><B>9</B> Making People Glad to Do What You Want<BR><BR>A Shortcut to Distinction <I>by Lowell Thomas</I><BR><BR>The Dale Carnegie Courses<BR><BR>Other Books<BR><BR>My Experiences in Applying the Principles Taught in This Book<BR><BR>Index